Which two of the following are part of the key performance i

Which two of the following are part of the key performance indicator kpi train - aPHR Prep

Question

Which two of the following are part of the key performance indicator (KPI) training metrics?

Answers

Financial perspective
correct
Average training hours per employee
correct
Return on investment
Internal business processes perspective

Explanation

Explanation

The Correct Answer is: B. Average training hours per employee and C. Return on investment

Average training hours per employee is a core training KPI because it measures the level of investment in employee development and learning activity across the organization. Return on investment (ROI) is also a key training metric, as it evaluates whether training programs deliver measurable value by comparing training costs to performance improvements, productivity gains, or financial outcomes linked to training effectiveness.

Why the other options are incorrect:

A. Financial perspective
The financial perspective is a component of the balanced scorecard framework, not a specific training KPI. While training outcomes may contribute to financial results, this option represents a strategic viewpoint rather than a direct metric used to measure training effectiveness.
D. Internal business processes perspective
The internal business processes perspective is another balanced scorecard dimension. It focuses on operational efficiency and process performance, not on direct training measurements such as participation levels, learning outcomes, or return on training investment.

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