Which of the following statements BEST describes active list

Which of the following statements best describes active list - SHRM-CP Prep

Question

Which of the following statements BEST describes active listening?

Answers

correct

A listener is able to eliminate distractions and fully comprehend the information being delivered by the speaker.
A listener is able to memorize the majority of the facts provided by the speaker.
A listener gives verbal and nonverbal cues of listening such as nodding and saying “uh-huh.”
An individual silently listens to a speaker and does not provide any type of verbal or nonverbal reaction.

Explanation

The correct answer is: A. A listener is able to eliminate distractions and fully comprehend the information being delivered by the speaker.

Active listening involves focusing completely on the speaker by eliminating distractions and working to truly understand the message. It goes beyond simply hearing words—it requires comprehension, interpretation, and reflection. Active listeners engage with both the content and intent of the message, which helps build better communication, reduce misunderstandings, and foster stronger relationships. This makes full comprehension and attentiveness the most accurate description of active listening.

Why Other Options are Incorrect:

B. A listener is able to memorize the majority of the facts provided by the speaker.
Incorrect because memorization alone is not active listening. Active listening emphasizes understanding and interpreting meaning rather than simply recalling facts. A person could memorize details without truly engaging with the message’s intent or context.
C. A listener gives verbal and nonverbal cues of listening such as nodding and saying “uh-huh.”
Incorrect because while verbal and nonverbal cues are part of active listening, they don’t guarantee comprehension. Someone might nod or give cues without actually understanding or paying full attention to the message being delivered.
D. An individual silently listens to a speaker and does not provide any type of verbal or nonverbal reaction.
Incorrect because silence without response lacks the feedback loop essential for active listening. Active listening involves showing attentiveness and comprehension, not passive silence, which may leave the speaker unsure whether their message was understood.