A project manager accepts a delivery at the project site but

A project manager accepts a delivery at the project site but - PMP Prep

Question

A project manager accepts a delivery at the project site but the items are of a poor quality. The project manager gets the local vendor to fix the items but more deliveries from this vendor are expected.

What should the project manager do going forward?

Answers

correct

Review the contract requirements and ask for the applicable evidence for quality assurance.
Allocate extra time to inspect deliveries for quality assurance upon arrival at the site.
Call the vendor and have them verbally guarantee the quality of the next site delivery.
Have the vendor issue the quality documentation prior to the next delivery.

Explanation

The correct answer is: Review the contract requirements and ask for the applicable evidence for quality assurance.

The project manager should first review the contract to understand the quality standards and requirements agreed upon with the vendor. By requesting applicable evidence for quality assurance, such as certifications or inspection reports, the project manager can ensure that future deliveries meet the necessary quality criteria. This proactive approach helps mitigate risks associated with poor-quality materials and establishes accountability with the vendor for upcoming deliveries.

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