The Society for Human Resource Management (SHRM) offers certification exams that validate the knowledge and skills of HR professionals.
The SHRM-CP (Certified Professional) and SHRM-SCP (Senior Certified Professional) certifications are designed to enhance career prospects and demonstrate proficiency in the HR field.
This article provides a comprehensive overview of SHRM testing, including testing options, windows, fees, exam structure, language options, exam statistics, important reminders for test day, application audits, refund requests, and payment methods.
Related post: SHRM Testing Locations
SHRM Exam Testing Options
SHRM provides two primary testing options for candidates: in-person testing and remote testing. Each option caters to different preferences and circumstances, allowing candidates to choose the method that best suits their needs.
In-Person Testing
In-person testing is conducted at designated Prometric test centers across the United States and internationally. Candidates must arrive at the center on the scheduled date and time, where they will be required to check in and present valid identification.
- Check-In Process: Upon arrival, candidates will go through a check-in process that includes verifying their identity with a government-issued photo ID (such as a driver’s license or passport). Candidates must also provide their registration confirmation.
- Testing Environment: The test centers are equipped with individual testing stations that offer a quiet environment conducive to focused examination. Proctors are present to ensure compliance with testing protocols and to assist with any technical issues that may arise during the exam.
- Health and Safety Protocols: In light of recent global health concerns, many test centers have implemented enhanced health and safety measures. Candidates may be required to wear masks, undergo temperature checks, or follow social distancing guidelines.
Remote Testing
Remote testing allows candidates to take the exam from their homes or another secure location using a computer. This option includes live remote proctoring, where a proctor monitors the candidate via webcam.
- Technical Requirements: Candidates must ensure their computer meets specific technical requirements, including a stable internet connection, a functioning webcam, and appropriate software installed for remote proctoring.
- Environment Setup: Candidates must create a suitable testing environment free from distractions. This includes ensuring that no unauthorized materials are present within reach and that there are no other individuals in the room during the exam.
- Proctoring Process: During remote testing, candidates will be monitored by a live proctor who can see and hear them through their webcam. The proctor may ask candidates to perform a 360-degree room scan before starting the exam to confirm compliance with testing regulations.
Learn: How Long Should I Study for the SHRM-CP Exam?
SHRM Testing Windows
SHRM provides specific testing windows throughout the year during which candidates can schedule their exams. These windows offer flexibility for candidates to choose a time that works best for them.
First Test Window
The first test window typically occurs in the spring months—usually from mid-March to mid-May. Candidates can register for their exams within this window and must complete their tests by the designated end date.
- Registration Period: Registration for the first test window usually opens several months prior, allowing ample time for candidates to prepare.
- Scheduling Flexibility: Within this window, candidates can select from various available dates and times at their preferred testing location or opt for remote testing.
Second Test Window
The second test window usually takes place in the fall—generally from mid-September to mid-November. Similar to the first window, candidates can register and take their exams during this period.
- Important Dates: Candidates should be aware of specific registration deadlines leading up to this window to ensure they do not miss out on scheduling their exams.
- Preparation Time: This window allows candidates who may have missed the first opportunity or those who prefer to study over the summer months to prepare adequately before taking the exam.
Continue reading: SHRM Exam Dates 2024
SHRM Exam Fees
Exam fees vary depending on whether candidates are members of SHRM or not. Understanding these fees is crucial for budgeting purposes.
Exam Fees for SHRM Members
Members of SHRM benefit from reduced exam fees. The fee structure is designed to encourage membership while providing financial relief for those pursuing certification.
- Current Fee Structure: As of 2024, SHRM members typically pay around $300 for each certification exam.
- Additional Benefits: Membership also provides access to exclusive resources such as webinars, networking opportunities, and discounts on study materials.
Exam Fees for Non-SHRM Members
Non-members face higher exam fees compared to members. This fee structure reflects the additional benefits that come with SHRM membership.
- Current Fee Structure: Non-members usually pay approximately $400 per certification exam.
- Consideration of Membership: Given the significant difference in fees, many candidates consider joining SHRM as part of their preparation process to take advantage of lower costs.
Related: How Much Does it Cost to Get SHRM Certified?
Taking the SHRM Exam
The SHRM certification exams are designed to assess both knowledge and practical application in HR scenarios. Each exam consists of multiple-choice questions that fall into two categories: Knowledge Items (KIs) and Situational Judgment Items (SJIs).
Nature of the Exam: The exams feature a total of 134 questions divided into two sections—67 KIs and 67 SJIs.
Types of Questions:
- Knowledge Items (KIs): These questions test foundational HR knowledge across various domains such as talent acquisition, employee engagement, learning and development, compensation and benefits, employee relations, risk management, global & cultural effectiveness, etc.
- Situational Judgment Items (SJIs): These questions evaluate decision-making skills in real-world HR situations by presenting scenarios where candidates must select the most appropriate response based on best practices.
- Duration: Candidates have 220 minutes (3 hours and 40 minutes) to complete the entire exam. It is advisable for candidates to manage their time effectively throughout the exam.
Learn more: What Types of Questions are on the SHRM?
Testing and Certification Accommodations Request
Candidates requiring accommodations due to disabilities must submit a request during the registration process. SHRM reviews these requests on a case-by-case basis to ensure fair access to all candidates.
- Documentation Requirements: Candidates may need to provide documentation from a qualified professional outlining their needs.
- Types of Accommodations: Common accommodations may include extended time on tests or adjustments in testing environments.
How Do I Take the SHRM Certification Exam?
To take the SHRM certification exam, candidates must first register through the SHRM website. After selecting their preferred testing option and scheduling their exam within an available window:
- Complete Registration: Fill out all required information accurately during registration.
- Select Testing Option: Choose between in-person or remote testing based on personal preference.
- Prepare Using Study Materials: Utilize recommended study materials such as:
– The SHRM Body of Applied Skills and Knowledge (BASK)
– The SHRM Learning System
– Practice exams available through various platforms
- Confirm Appointment Details: Review all confirmation details regarding date, time, location (or remote setup), and identification requirements prior to test day.
SHRM Exam Language Options
The SHRM certification exams are primarily offered in English; however, candidates may have access to translated versions depending on availability.
- Language Support Availability: For non-English speakers or those requiring language assistance, it is crucial to check with SHRM regarding language options before registering for an exam.
- Preparation Resources in Other Languages: While official exams may be available in multiple languages at times, study materials are predominantly available in English; therefore, non-English speakers should plan accordingly.
Exam Statistics
Exam statistics provide insights into pass rates and overall candidate performance. Historically, candidates who utilize SHRM-developed study materials have shown significantly higher pass rates compared to those who do not.
Pass Rates:
- Research indicates that candidates using both the SHRM BASK and Learning System are more likely to pass—36% more likely for SHRM-CP and 42% more likely for SHRM-SCP than those who rely on other resources.
- Understanding these statistics can help prospective candidates gauge their preparation levels against broader trends within HR certification seekers.
Check out: SHRM-CP Pass Rate
Important Test Day Reminders
On test day, candidates should arrive early at their chosen testing location or ensure they are set up properly for remote testing. Key reminders include:
1. Identification Requirements:
Candidates must present valid identification that matches their registration details—this could be a government-issued ID with a photo.
2. Testing Environment:
For remote testers: Ensure that your environment is quiet, well-lit, free from distractions (including people), and meets all technical requirements specified by SHRM.
3. Check-In Procedures:
Familiarize yourself with check-in rules specific to your chosen testing option; this includes arriving early enough at physical locations or logging into your remote session ahead of time.
4. Personal Items Policy:
Be aware of what personal items you can bring into your testing area; typically only permitted items include your ID—other items like bags or electronic devices must be left outside or stored securely away from your workspace.
SHRM Exam Application Audits
SHRM conducts audits on exam applications as part of its commitment to maintaining integrity in its certification process.
Purpose of Audits:
Audits serve as a means of verifying candidate eligibility based on educational qualifications or professional experience claimed during registration.
Process Details:
Candidates selected for audit will receive communication from SHRM requesting additional documentation or verification before being allowed to sit for the exam.
It’s essential for applicants to respond promptly with accurate information when contacted regarding audits.
Refund Request
Candidates who need to cancel or reschedule their exams may be eligible for a refund based on specific conditions outlined by SHRM.
1. Refund Policy Overview:
Requests for refunds must generally be submitted within a certain timeframe after registration but before taking an exam; typically around 30 days prior is recommended.
2. Conditions Affecting Refunds:
Refunds may not cover any processing fees incurred during registration; thus it’s vital for candidates considering cancellation or rescheduling to understand potential financial implications beforehand.
3. Rescheduling Options Available:
If unable to attend an appointment due to unforeseen circumstances (such as illness), rescheduling options might also be available without penalty under certain conditions defined by SHRM policies.
Read on: How to Reschedule SHRM Exam
SHRM Payment Methods
SHRM accepts various payment methods for exam registration fees:
1. Accepted Payment Methods Include:
- Credit cards (Visa, MasterCard)
- Electronic checks
- Payment through employer sponsorships if applicable
2. Payment Security Measures:
All transactions conducted through official channels employ secure payment methods ensuring confidentiality throughout processing stages; thus minimizing risks associated with online payments.
3. Budgeting Considerations When Registering:
Candidates should ensure that their payment method is valid at the time of registration; any issues related could delay scheduling processes impacting overall preparation timelines leading up toward examinations dates set by respective windows outlined earlier herein this article.
In conclusion, preparing for the SHRM certification exams requires careful planning and understanding of various aspects such as testing options, windows, fees, procedures involved throughout each stage leading up until actual examination days occur themselves.
By utilizing available resources effectively while adhering closely towards guidelines provided by reputable organizations like Society For Human Resource Management (SHRM), aspiring professionals can enhance chances significantly towards achieving success upon test day.
FAQS
What is on the SHRM Test?
The SHRM-CP exam consists of 134 multiple-choice questions with a time limit of 3 hours and 40 minutes. Among these, 24 questions are unscored, serving to evaluate future exam items.
The exam features two question types: knowledge-based items that assess HR-specific knowledge across 14 functional areas and foundational concepts, and situational judgment items that present realistic scenarios to evaluate decision-making skills.
The content is divided into three domains—People, Organization, and Workplace—and covers 9 behavioral competencies related to leadership and interpersonal skills.
Can You Take the SHRM Test from Home?
Yes, you can take the SHRM certification exam from home through live remote proctoring. This option is available for both the SHRM-CP and SHRM-SCP exams, allowing candidates to test in a secure indoor location of their choice, provided it meets specific requirements.
Candidates must use a compatible computer with a webcam and microphone, and have a stable internet connection. Remote proctoring is not available in China, Ethiopia, or Nigeria, where testing must occur at authorized centers.
To schedule the exam, candidates need to complete the application process and receive an Authorization to Test (ATT) letter.
What is the Failure Rate for the SHRM Test?
The SHRM-CP exam has a pass rate of around 67%, while the SHRM-SCP exam has a lower pass rate of 48-52% per testing window.
Candidates who prepare using both the SHRM Body of Applied Skills and Knowledge (SHRM BASK) and the SHRM Learning System are 36% more likely to pass the SHRM-CP exam and 42% more likely to pass the SHRM-SCP exam.
Overpreparing can be detrimental, as SHRM-CP exam performance starts to decline when preparation exceeds 120 hours, and SHRM-SCP pass rates start to decline when preparation exceeds 81 hours.