What is the primary purpose of the SHRM Empathy Index

What is the primary purpose of the shrm empathy index - SHRM-CP Practice Questions

Question

What is the primary purpose of the SHRM Empathy Index?

Answers

To evaluate employee productivity
correct

To measure the level of empathy within an organization
To assess financial performance
To track employee attendance

Explanation

The correct answer is B) To measure the level of empathy within an organization.

The SHRM Empathy Index is specifically designed to assess how well leaders and employees understand and respond to the emotional needs of their colleagues.

By evaluating empathy levels, organizations can identify areas for improvement and develop targeted training programs, ultimately fostering a more inclusive workplace culture that enhances employee engagement and job satisfaction.

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