If the theory is not confirmed during testing what should yo - 220-1201 CompTIA A+ Core 1 Practice Questions

Question

If the theory is not confirmed during testing, what should you do next?

Answers

Implement the solution anyway
correct

Establish a new theory or escalate
Proceed to document the findings
Ignore the issue and move on

Explanation

Correct Answer: B. Establish a new theory or escalate

If the theory is not confirmed during testing, the logical next step is to establish a new theory based on additional observations or evidence. Alternatively, if the issue is complex or beyond your expertise, you should escalate the problem to a higher level of support or a more experienced team member. This approach ensures a systematic troubleshooting process and avoids implementing incorrect or incomplete solutions.

Why the Other Options Are Not Correct:

Implement the solution anyway
- Why it's incorrect:
  Implementing a solution based on an unconfirmed theory can lead to further issues, as the root cause of the problem may not be addressed.
Proceed to document the findings
- Why it's incorrect:
  Documentation is important but should occur after the issue is resolved or the troubleshooting process is completed. At this stage, the focus should be on refining the theory or escalating the problem.
Ignore the issue and move on
- Why it's incorrect:
  Ignoring the issue is not a professional or effective approach. Unresolved issues can escalate into larger problems and negatively impact systems or users.