A project manager notices that the cost of reworking defecti - PMP Practice Questions
Question
A project manager notices that the cost of reworking defective deliverables is increasing. What action should the manager take to address this according to quality management best practices?
Answers
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Explanation
Correct Answer: D) Reduce the quality requirements to minimize rework
In some cases, if the cost of rework is unsustainable, the project manager may need to revisit and adjust quality requirements to a realistic level that balances cost, schedule, and stakeholder expectations. This is a pragmatic approach to managing quality within constraints.
Why other options are incorrect:
- A: More inspections may catch defects but do not prevent them and can increase costs.
- B: Improving processes is ideal but may not be immediately feasible.
- C: Accepting rework increases costs and reduces quality.
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