Which of the following practices would fail to result in more open communication?
The Correct Answer is: B. Opportunities for exit interviews when employment is terminated
Exit interviews occur at the end of an employee’s time with the organization and provide insights into why employees leave. However, they do not promote ongoing open communication within the organization. Since the employee is already departing, this practice doesn't foster an environment of continuous dialogue, trust, or transparent feedback among current employees.
Why the other options are incorrect:
A. Provide training for improved communication skills
This practice helps employees at all levels develop better ways to express themselves, listen actively, and collaborate. Training builds a shared communication framework that encourages open and respectful dialogue, which directly supports a culture of open communication in the workplace.
C. Quarterly surveys and focus groups for upward feedback
These tools create structured opportunities for employees to voice their thoughts, concerns, and suggestions to leadership. They promote transparency and give management valuable insight, reinforcing a feedback culture that supports open communication throughout the organization.
D. Open door policy
An open door policy signals to employees that they are welcome to speak openly with managers and leadership. It encourages spontaneous, honest communication, reduces barriers to feedback, and fosters a supportive workplace culture where concerns can be addressed in real time.
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