Which is the primary difference between task roles and maint - SHRM-SCP Prep
Question
Which is the primary difference between task roles and maintenance roles?
Answers
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Explanation
Correct Answer: A. Intended purpose
The primary difference between task roles and maintenance roles lies in their intended purpose. Task roles are focused on achieving specific objectives, such as giving information, coordinating, or initiating ideas to move the group toward its goal. Maintenance roles, on the other hand, support the group’s emotional and social needs, such as encouraging participation, resolving conflicts, or fostering team cohesion. While both are vital, their purposes serve different aspects of group dynamics.
Why Other Options are Incorrect:
B. Effectiveness
Both task and maintenance roles can be equally effective and necessary. Their difference doesn’t stem from effectiveness but from the function they serve within the group—task completion versus group harmony.
C. Number of individuals involved
The number of people performing either role can vary depending on group size and needs. There is no strict rule about how many individuals take on task or maintenance roles, so this isn’t a defining factor.
D. Level of experience required
Both roles can be performed by individuals with varying experience levels. Experience may influence how well roles are executed but does not fundamentally differentiate task from maintenance roles.
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