Under “coordination of benefits” rules, how are insurance claims processed?
The correct answer is: "Charges are first allocated to the primary payer, and then residual charges are submitted to a secondary payer."
Explanation: Under coordination of benefits (COB) rules, the primary insurance pays first. Any remaining eligible expenses are then submitted to a secondary insurance provider. The purpose of COB is to ensure that the total coverage doesn't exceed the actual cost of services, preventing overpayments. Employees are only responsible for costs not covered by either policy.
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