The project manager has observed that two team members have

The project manager has observed that two team members have - PMP Practice Questions

Question

The project manager has observed that two team members have been arguing with each other openly at meetings. To push their ideas through, each team member individually spoke with the sponsor directly and made decisions without informing the project manager or other team members. What two actions should the project manager take? (Choose 2)

Answers

Discuss the behavior directly with their managers and request them to correct the behavior.
correct

Address the behavioral issue with each team member.
correct

Reiterate ground rules at the next meeting and ensure that all team members are clear about these rules.
Ask the team members to work it out themselves.
Discuss this situation with other project managers and ask for advice.

Explanation

Correct Answers: B and C

Addressing the behavioral issue directly with each team member allows the project manager to understand their perspectives and reinforce the importance of open, respectful collaboration. Reiterating ground rules in the next meeting ensures that all team members understand the proper communication protocols and decision-making processes. These actions help maintain a professional team environment, prevent further conflict, and reinforce the project manager’s authority in managing team dynamics.

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