Project acceptance criteria include on-site training for the new users of a system. Due to unforeseen circumstances, all team members have to work remotely for an indefinite period of time. What should the project manager do?
The Correct Answer is B
When faced with a situation that directly impacts the agreed-upon acceptance criteria of the project (on-site training), the project manager should first document this as a project issue and analyze various options for resolution. This methodical approach allows for proper assessment of the situation and its impact on project deliverables, while also maintaining transparency with stakeholders. By documenting the issue and presenting various options (which might include online training, delayed on-site training, or other alternatives), the project manager enables stakeholders to make an informed decision about how to proceed while maintaining proper change control processes and ensuring the solution aligns with project requirements and constraints.
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