Heather has experienced a higherthanusual turnover rate with - SHRM-CP Prep

Question

Heather has experienced a higher-than-usual turnover rate, with employees leaving the organization for other opportunities. During her exit interviews, the employees are consistently communicating that the positions they have accepted are paying salaries comparable to what they are earning. What topics should Heather consider asking about during the exit interviews to determine why employees are leaving the organization?

Answers
  1. correct
Explanation

The correct answer is: B. Promotion opportunities

Given that employees are consistently reporting that their new positions offer comparable salaries, it's clear that compensation is not the primary factor driving turnover. Therefore, Heather should focus on other aspects of job satisfaction and career development during exit interviews. Among the options provided, promotion opportunities (B) is the most relevant topic to explore. Employees may be leaving due to a lack of career advancement within the organization, even if salaries are competitive. By asking about promotion opportunities, Heather can gain insight into whether employees feel their career growth is stagnating, which could be a key factor in their decision to leave for other opportunities.

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