During the first project meeting with a new project manager

During the first project meeting with a new project manager - PMP Practice Questions

Question

During the first project meeting with a new project manager, a stakeholder complains about not receiving periodic reports. What should the project manager do first?

Answers

correct

Meet with the stakeholder to better understand their expectations and update the stakeholder engagement plan.
Invite the stakeholder to all future project review meetings and update the project management plan.
Update the project management plan with the new information and inform all of the relevant stakeholders.
Add the stakeholder details into the periodic reports and update the project management plan.

Explanation

Correct Answer: A

The project manager's first step should be to meet with the stakeholder to understand their expectations regarding periodic reports. By doing so, the project manager can clarify the specific type of information the stakeholder needs, the desired frequency of updates, and any preferred formats. This personalized approach ensures that the stakeholder’s needs are accurately understood and addressed. Once these expectations are clear, the project manager can update the stakeholder engagement plan to ensure ongoing, consistent communication that aligns with the stakeholder's requirements, helping to build trust and prevent future communication issues.

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