During the course of a project, the project manager's immediate director is communicating directly with the client to approve changes without the project manager's knowledge. This is causing confusion in the project team where the scope is changing in the background, but only being mentioned in project meetings.
How should the project manager handle this?
The answer is D
This approach ensures that all scope changes are formally routed through the project manager, who is responsible for managing and documenting changes. By addressing this directly with the client, the project manager can clarify the communication protocol, prevent further confusion, and ensure that all changes are properly managed and communicated to the project team. This helps maintain control over the project scope and aligns with the established processes outlined in the communications management plan.
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