During a scope validation exercise toward the end of a proje

During a scope validation exercise toward the end of a proje - PMP Practice Questions

Question

During a scope validation exercise toward the end of a project, a project manager realizes that some operational project requirements were not captured in the project scope of work. Although completing these items will have an impact on the project's completion date, it will increase the likelihood of customer acceptance.

What should the project manager do to address the issue?

Answers

Issue a change request to remove items from the scope of work and keep the project on schedule.
Document the issue in the lessons learned document, and discuss this with the project sponsor.
Arrange to pass the cost to the operational area since the customer will benefit.
correct

Issue a change request to include the additional scope, and track the completion of the work items.

Explanation

The correct answer is: D

The project manager should issue a change request to formally include the operational requirements that were initially overlooked. This approach ensures that all necessary work is documented and approved, which increases the likelihood of customer acceptance. By tracking the completion of these additional items, the project manager can manage expectations regarding the project's timeline while maintaining transparency and accountability throughout the process.

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