A technical subject matter expert (SME) identifies an occurrence that should be captured in the project's lessons learned. The SME asks the project manager to write, document, and include it in the lessons learned register.
What should the project manager do?
The correct answer is B
The project manager should ask the SME to document and capture the occurrence. Since the SME has direct knowledge and expertise about the situation, they are best positioned to accurately record the details and implications. While the project manager oversees the lessons learned, it is more efficient for the SME to provide first-hand documentation.
This ensures accuracy and completeness in the lessons learned, which can be reviewed and formalized later by the project manager. Waiting until project closure could result in lost details, and assigning it to another team member might lead to miscommunication or incomplete information.
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