A project manager is leading a crossdepartmental project tha

A project manager is leading a crossdepartmental project tha - PMP Practice Questions

Question

A project manager is leading a cross-departmental project that involves many stakeholders. During the project, the project manager observes that the stakeholders are diverse and have different expectations about how the project should be handled. This leads to frequent confusion and misunderstandings among the stakeholders.

What should the project manager do to integrate the diverse stakeholder groups?

Answers

Hold separate meetings with the individual stakeholders and escalate their concerns to the project sponsor.
Advise the team members to focus on project work and avoid getting distracted by the stakeholders' disagreements.
correct

Develop a joint quality policy for the project and seek a commitment by all of the departments.
Analyze the probability and impact of the risks linked with the situation and implement the proper response plan.

Explanation

A joint quality policy establishes clear expectations and guidelines that all stakeholders can agree upon, helping to align diverse groups with different perspectives. By developing a unified policy and securing commitment from all departments, the project manager creates a shared framework for collaboration, reducing misunderstandings and confusion. This approach encourages teamwork and ensures that everyone is focused on common goals, leading to smoother communication and integration. It avoids unnecessary escalations or focusing solely on disagreements, which could harm project progress and stakeholder relationships.

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