A project manager created a contingency plan associated with a risk. The risk was realized, but the client insists on using a new workaround instead. The requested workaround will introduce delays and require additional budget.
What should the project manager do?
The correct answer is: Discuss the options with the client as part of the change control process.
In this situation, the project manager should engage the client in a discussion about the implications of the requested workaround, including potential delays and budget impacts. This dialogue is essential for understanding the client's needs and aligning expectations. By addressing the issue through the change control process, the project manager can ensure that any adjustments are formally documented and approved, maintaining project integrity while managing risks effectively.
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