Is it Possible to Reschedule or Cancel My PMP Certification Exam Appointment?

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Is it possible to reschedule or cancel my PMP certification exam appointment? This is a common question among candidates preparing for the Project Management Professional (PMP) exam. Understanding the policies set by the Project Management Institute (PMI) regarding rescheduling and cancellation is crucial for effective planning.

Rescheduling Your PMP Exam

Yes, you can reschedule your PMP exam. However, the timing of your request significantly impacts any potential fees. Here’s a breakdown of the rules:

  • More than 30 Days Before the Exam: You can reschedule your exam without incurring any fees. This is the ideal time to make changes if needed.
  • Within 30 Days but More than 2 Days Before the Exam: A fee of $70 will be charged if you choose to reschedule during this period.
  • Within 2 Days of the Exam: Unfortunately, you cannot reschedule your exam at this point. If you attempt to do so, you will forfeit your entire exam fee and will need to pay again when you decide to take the exam later.

To initiate the rescheduling process, candidates must log into their PMI account and navigate to the exam management section. From there, they can select the option to reschedule and follow the prompts provided by PMI or Pearson VUE, the exam delivery partner.

Rescheduling Your PMP Exam

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Cancelling Your PMP Exam

Cancelling your PMP exam follows a similar fee structure:

  • More than 30 Days Before the Exam: You can cancel without any charges.
  • Within 30 Days but More than 2 Days Before the Exam: A cancellation fee of $70 applies.
  • Within 2 Days of the Exam: Like rescheduling, cancellation at this stage results in forfeiting your entire exam fee.

If you need to cancel, ensure you do so through your PMI account as described above. Emailing PMI or Pearson VUE is not an acceptable method for cancellation or rescheduling; direct actions through their online systems are required.

Extenuating Circumstances

PMI understands that life can be unpredictable. If you face extenuating circumstances such as a medical emergency or a natural disaster, you may be able to cancel or reschedule within 30 days without incurring penalties. However, you will need to provide supporting documentation, and each case will be evaluated individually by PMI.

Important Considerations

When planning your PMP exam schedule, consider these important points:

  • Always aim to make changes well in advance to avoid fees.
  • Be aware that frequent rescheduling might affect your motivation and preparation for the exam.
  • Ensure that all personal information matches what is registered with PMI when logging in for changes.

In summary, while it is possible to reschedule or cancel your PMP certification exam appointment, doing so incurs different fees depending on how close you are to the exam date. Candidates should carefully consider their schedules and commitments before finalizing their exam dates to minimize potential costs and disruptions in their preparation journey.

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FAQS

If you miss your PMP exam, you will forfeit the entire exam fee. PMI does not provide refunds for missed appointments unless you have a valid reason, such as a medical emergency. 

In such cases, you can submit documentation to request a refund, which PMI will evaluate on a case-by-case basis. If you miss the exam and do not reschedule or cancel within the allowed time frame, you must reapply and pay the full fee to schedule a new exam appointment.

If you fail the PMP exam three times, you must wait one year from your last attempt before reapplying. During this one-year period, you cannot take the exam again. 

After the third failure, you will need to submit a new application and pay the full exam fee again. 

It’s essential to review your score report to identify weak areas and improve your study strategy before retaking the exam, as many candidates find success on subsequent attempts after thorough preparation.

The PMP exam fee is partially refundable under specific conditions. To receive a refund, you must request it at least 30 days before your exam eligibility expiration date. PMI retains a $100 processing fee if you have not scheduled or taken the exam. 

No refunds are issued if you fail the exam, do not show up, or if your eligibility period has expired. Extenuating circumstances may allow for a full refund, but this is evaluated on a case-by-case basis by PMI.